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Letter to Parents/Carers COVID-19 (3.2.20)

Dear Parents/Carers

You will have heard yesterday on the news that a number of schools in Torbay closed due to potential cases of coronavirus. This is obviously worrying for you as parents, and we appreciate the calm way that you have responded. At a time like this, and there has not been a time like this of late, there are many rumours and concerns. We just wanted to reassure you that we are taking any potential issue seriously, and are in very regular contact with Public Health England; all our decisions will be informed on the medical advice we receive from them. At the moment, we are very much open for business, and we are doing all we can to ensure that the environment is a healthy one for your children, whilst reminding everyone to regularly wash hands. The current advice we have received is: “If anyone has been in contact with a suspected case no restrictions or special control measures are required while laboratory test results for COVID-19 are awaited. There is no need to close the setting or send other learners or staff home. As a precautionary measure, the NHS are currently testing a very large number of people who have travelled back from affected countries, the vast majority of whom test negative. Therefore, until the outcome of test results is known there is no action that staff members need to take.” Obviously this is an evolving situation, we will provide updates for you as, and when we receive them. The following details are for the Public Health helpline and contact details which will also provide help and advice about COVID-19:

Phone: 0800 046 8687

Email: Opening hours: 8am to 6pm (Monday to Friday)